Veterinary Fridge Pharmacy Thermometers

IT’S GETTING HOTTTTT IN HERE! What equipment, checking and warning systems does your practice use to ensure vaccines and sensitive drugs are kept at optimum temperature? Are the systems doing th

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Communication – Difficult Clients!

Communication – Difficult Clients! We’ve all met our fair share of challenging clients, haven’t we? Theresa Time-Consumer: she overruns consults & pesters staff non-stop Katy: Know-it-All wh

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Communication Skills

Why are communication skills so important? Good communication skills are essential if you want to find out the information you need to help your patient and client and for you to give your fantastic

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